Happyware – customer satisfaction as top goal
Since our establishment in 1999 Happyware Server Europe GmbH is specialist in the field of server-based computing. We concentrate on the distribution of components and the production of server and storage systems as well as the turn key ready and individual IT solutions. Built To Order services make our portfolio perfect. As international working company we have continiously built our customer base to meanwhile more than 5,000 customers.
Our goal
“I rapidly recognized how fast human values fall by the wayside. My life and company philosophy leads employees, suppliers, customers and last but not least myself to the aimed goal: highest possible satisfaction. On the way, the principles have to be executed in daily work so that this goal is always in the foreground “, says Firat Güney, the company’s Managing Director.
This philosophy is our daily incentive to stay human in times of a high-tech world that is characterized of expansion and growth rates. From that our company name is educed;Happyware”. When customers are satisfied with our performance we made them “happy”.
Our staff
Happyware offers a lot to human. Everyone in the team has the possibility to give his fancy full scope – independent action is explicitely wanted and supported by the management. The strategy is that work has to be fun and leads inevitably to success of the complete company – and therefore also to satisfied customers. Firat Güney: “Only if we all pull together it is possible not to lose sight of the goal – absolute customer satisfaction!”
Our know-how
Our customers are our capital for business success. So our customers have to be taken care of and have to be seen as most important asset. To guarantee this we aim to enlarge the knowledge of our qualified employees continiously. We enthuse our customers, we trust them, convince by our professional competence and offer them a high-quality solution. With our IT specialists we ensure the personal advice and technical support. We attach high importance to quality and friendliness.
Your advantages
We follow the objective to be always up to date, to scan the market permanently for new products and technology, to be able to offer our clients the optimal range in the field of IT systems, IT distribution and IT solutions.
Appreciate customers
- Our personal, competent and solution oriented advice by direct contact persons,
- the fast availability of goods based on our comprehensive storage, the large assortment and our own production,
- our quality level (amongst others extensive test methods) and elaborated services (own work shop, numerous guarantee packages),
- fulfilment of individual customer needs by Built To Order systems and services as well as an excellent price-performance ratio.
This solid basement contents humanity, competence and understanding. It makes Happyware a successful company.